If some or all of your websites go missing, it's very likely due to one of these reasons:
Multiple Accounts / Logins Most Common
Be sure you are signing in with the same email/login each time. If you switch browser profiles (or browsers) when accessing the homepage, make sure the actual email is the same.
If you need me to remove an account for you, send me a ticket in support. This can avoid confusion.
Google Sign-in VS Email Sign-in
You signed in with Google instead of your normal email. This can happen if/when you click the "Sign in with Google" pop-up when signing in, rather than using your typical email login.
Fix: Sign out of your account, then sign back in with your email address.
Not Signed-In
Make sure you login before adding sites to your homepage. If you don't, then the websites you add will only be temporary.
Do your sites run too vertical to your liking?
As of December 2025, the website area has widened, so this issue should mostly be resolved.
If you are still experiencing this,
Go into your homepage setting
Settings Websites Size
Update the size to Compact" and your site should now fit your entire homepage.
If you're experiencing issues with the page flickering or refreshing repeatedly, visit my solution here.
Note: If all of your websites are missing, please see above "My websites disappeared" under account help.
Customization
Once you are logged in, click the settings button at the top right portion of the homepage. You can then choose to show or hide any of the many features that appear by default.
You have two ways to personalize your homepage background:
Upload Your Own
Use any image from your device
Supports JPG, PNG, WebP
Instant upload
Create with AI New
Describe your ideal background
AI generates unique 4K images
First 6 creations are free
Just right-click on a website, then choose "Remove Site".
NOTE: If you cannot remove a website, then it is placed there by the webmaster as an affiliate link and may not be removed. It's all I ask for using the homepage for free.
Yes. Right-click any of your websites to pull up the website context menu, select option to rearrange sites..
You can then drag and re-position your websites. Tap the green save button.
Account Help
Although not required, you'll enjoy many additional features by creating a homepage account.
Saving your custom sites and settings to homepage's server
Allows for personal settings to be synced with other computers or browsers
Go to login page (or click Login button at upper right part of homepage), and click Forgot Password. From there, you can just enter your email, and follow the prompts. Be sure to check your junk/spam mail.
My Account Menu
Alternatively, if you are logged in, you can update your password within your account menu.
If you share the homepage on a desktop computer with others in your family (which I do), I recommend using multiple web browsers
or browser logins.
Each browser will remember your unique ID, which will in turn remember your own personal websites, settings, and background.
For Google Chrome, for example, you can choose to have a separate login for your browser (pictured here).
These free extensions allow you to further enhance your homepage experience.
Disable New Tabs
ChromeEdgeFirefox
If you do not want the homepage to load in new tabs, left click on the extension and you can disable this feature.
If your new tabs aren't opening Best Homepage Ever, be sure it is enabled in your browser extensions settings.
If this didn't help, try disabling and re-enabling the extension in your browser's settings. If the issue persists, try uninstalling, and reinstalling the extension.